When key decision-makers clash over technology integration, it’s crucial to guide them through a facilitated discovery process to identify individual concerns. It’s essential to include all key decision-makers in this session. This initial step provides a detailed understanding of the holistic problem, fostering empathy and understanding—critical components of a data-driven compromise.

When key decision-makers clash over technology integration, it’s crucial to guide them through a facilitated discovery process to identify individual concerns. The next step should involve a session that aligns the key objectives of the technology integration with the organization’s business goals. Any objections raised during the discovery process should be cross-referenced with these goals to determine whether they will drive or hinder progress. This activity should also include all key decision-makers to foster camaraderie and mutual understanding. The objective is to facilitate an agreement that aligns the technology integration objectives with the overarching business goals.

Developing a communication plan is a crucial aspect of the technology integration decision-making process. It’s not only important for key decision-makers to be involved in resolving conflicts, but also for them to actively participate in creating the communication plan. Each decision-maker should then take responsibility for communicating the plan to their respective teams, demonstrating their commitment to the resolution.