Hiring a diverse international team with members based in their respective countries can be instrumental in overcoming language barriers in global sales operations. Many U.S.-based companies often overlook the importance of investing the necessary time and effort to fully understand what it takes to sell a product in a different market successfully. To achieve success,… Read more

As remote work becomes mainstream, adapting training programs for remote sales teams is crucial. Sales professionals accustomed to hands-on, in-person interactions may find it challenging to stay engaged in remote environments. To address this, training must be interactive, flexible, and allow ample time for participants to share insights and ideas. Prioritizing tools like Zoom, Moodle,… Read more

Various tools, such as SWOT analysis, scenario planning, agile methodology, risk and change management, and continuous learning tools, can help manage change and uncertainty in business operations. However, organizations frequently fail to dedicate sufficient time to understanding requirements and ensuring that the right people with the appropriate experience and mindset are positioned for operational success.… Read more

I like @michealjaio’s definition of the End-to-End process (E2E) from his November 10th, 2021, article: “The End-to-End process (E2E) is more generally recognized as a combination of a series of related sub-processes to completely solve the relatively independent needs of customers. In other words, the E2E process means that the process starts from the customer’s… Read more

The sales operations specialist plays an essential role in facilitating a data-centric and knowledge-building approach, frequently resulting in ongoing enhancements throughout the entire product delivery process. Unfortunately, this role’s significance is frequently downplayed, and individuals are frequently not fully leveraged or given the opportunity to share their discoveries, which could yield valuable strategic insights.The collaboration… Read more